Christa Quarles

Christa Quarles

Christa Quarles, CEO of OpenTable.

"I found out I was being paid less despite my performance. I had a very explosive response to my boss. I was feeling frustrated that there I was driving value for the company and I wasn’t getting recognized for it."

"The episode itself was irritating and frustrating. The gift it gave me, though, was it forever erased the muscle memory of being afraid to negotiate for myself. It caused me to forever be super-comfortable with asking for what I thought I was valued at. Now I don’t mind negotiating. It’s just business. A lot of women have that fear factor. In hindsight, despite it being painful, it turned out to be a gift for me. You learn that I’m not going to get anything unless I speak up."

"It’s valuable to be incredibly direct and very candid, getting to the point very quickly and saying, here’s what needs to happen. Being forceful, but not inhumane either. I could see that a fear-based culture was not effective. I think that’s been a shift of my style."

"Early on, I suppressed my femininity. I suppressed what it meant to be a more nurturing individual. As I’ve aged, I’ve blended the two pieces together, recognizing I can be strong, I can be powerful, while still being humane and nurturing to the people around me."

"You play the rules of the game you’re in. Once you get to the top of the game, you can change the rules."

Interview via WSJ, Photograph via Recode

 

Michele Buck

Michele Buck

Leta Sobierajski

Leta Sobierajski